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RETURNS

Your item must be unused and in the same condition that you received it to be eligibe for a return, it must also be the origional packaging.  Our return policy lasts 30 days on most unopened products.  If 30 days have gone by since your purchase, unfortunately, we can't offer you a efund or exchange.  To complete your return, we require a receipt of proof of purchase.

No refunds on any vapig products.

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.  We will also notify you of the approval or rejection of your refund.  If you are approved, then your refund will be processed, and a credit will automatically be appllied to your credit card or original method of payment, within a certain amount of days.

LATE OR MISSING REFUNDS (if applicable)

If you haven't received a refund yet, first check your bank account again.  Then contact your credit card company, it may take some time before your refund is officially posted.  If you've done all of this and you still have not received your refund please contact us at [email protected]

EXCHANGES (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at [email protected] 

GIFT

If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return.  Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

SHIPPING

To return yoiur product, please send us an email at [email protected]

Your item must be unused and in the same condition that you received it to be eligible for a return, it must also be in the original packaging.  Our return policy lasts 30 days on most unopeed products.  If 30 days have gone by sice your purchase, unfortunately, we can't offer you a refund or exchange.  To complete your return, we require a receipt of proof of purchase.

Depending on where you live, the time it may take for you exchanged product t reach you may vary.

No refunds on any vaping products.